What is Claim Control Clause and Claim Cooperative Clause?

In the context of general insurance, the terms “claim control clause” and “claim cooperate clause” are not widely used or recognized industry-specific terms. However, I can provide you with an understanding of how certain clauses related to claims management and cooperation may apply in the general insurance context.

  1. Claim Control Clause: This clause typically addresses the control and decision-making authority of the insurance company regarding the handling of claims. It outlines the insurer’s rights and responsibilities in managing and settling claims, including the selection of adjusters, investigation procedures, and the ability to make decisions on claim settlements or denials. The purpose of this clause is to ensure that the insurer has the authority to control the claims process and protect its interests.

Example:
“The insurer shall have sole control and authority over the investigation, negotiation, and settlement of any claims arising under this policy. The insured shall cooperate fully with the insurer and provide all necessary documentation and information to facilitate the claims handling process.”

  1. Claim Cooperation Clause: This clause outlines the insured’s obligations to cooperate with the insurer during the claims process. It typically requires the insured to provide prompt notice of a claim, furnish relevant information and documentation, and assist in the investigation and settlement of the claim. This clause ensures that the insured actively participates in the claims process and provides the necessary cooperation to the insurer.

Example:
“The insured shall promptly notify the insurer of any claim, provide complete and accurate information, and cooperate fully in the investigation and settlement of the claim. Failure to cooperate may result in the denial of the claim or the reduction of benefits payable under this policy.”

While the specific language and terminology may vary, these examples demonstrate how claim control and claim cooperation clauses can be used in general insurance policies. The claim control clause grants decision-making authority to the insurer, while the claim cooperation clause emphasizes the insured’s duty to actively assist the insurer in the claims process.

It’s important to note that insurance policies can vary significantly, and the inclusion and wording of these clauses may depend on the specific policy and the insurer’s preferences. It’s always advisable to carefully review your insurance policy and consult with an insurance professional or legal expert for precise advice regarding the clauses applicable to your insurance coverage.